WiFi Max. If you choose another Netflix plan, you’ll only have. Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed. Sky usually takes around two weeks to get a new broadband connection set up. If you choose the Full Fibre 500 or Full Fibre 900 plans, you’ll benefit from a faster download speed and upload speed as follows: Full Fibre 100: 150Mbps download, 30Mbps upload. Explore our installation FAQs to learn more. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. That’s including a 10 minute break while the Virgin Media WiFi Hub starts up. I'm still on my previous channels and internet speed. You don't need one of the. They did tell us it would take a while to get a stable line. Although in this instance it looks like you might be connected by 2. Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. per month and watch the hottest live and on-demand content, anytime and anywhere. After that you're free to discontinue the service by giving us 30 days prior notice. Select Netflix Premium to access 4K Ultra HD with compatible devices. In either case, you should be connected to Sky broadband within two weeks. Save over £100 a year on top-rated broadband. 5 min read. 360 box. 3. Even so, these new rights could give many renters the same access to the full range of broadband services already enjoyed by property owners. Contract lengths are. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. You’ll need to give Virgin Media at least 30 days’ notice if you want to leave, even if you’re out of contract. TiVo. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. In this article, we’ll look at how home broadband services are set up in the UK and how long you can expect it to take to get your home broadband service installed. I'm guessing my prefered date may be altered. Virgin will notify BT that you are porting your number across to them, which by definition closes your account. Our , which you can add anytime, start from £2. Once you've got your equipment home, you may need some help setting it all up. Head over to the Virgin Red app and browse the offers available in the 'Spend' section. 83 per day if we don’t install your services on the promised day until installation’s completed £29. Each box will also need to be connected to your VM Hub modem via Ethernet or Wi-Fi. Order. This will give you a clearer idea of how long each. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Unique you've got your equipment home, her may need some aid setting she. Here’s how: For iOS, tap the Connect to TV icon at the top right hand side of the screen. Networking and WiFi. Step 3: If possible, place your router or gateway in a centrally located part of your home so the Wi-Fi signal can travel better. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Re: Changing from virgin fibre to bt fibre. 01/09/14 - 13:14 #2. 50/mth on an 18. Use the search or browse our articles. I booked an engineer to come and install broadband at my flat. Take the telephone cable that came with the broadband package and plug it to the DSL port on the splitter. Runs wires from ONT to the router. My first bill is higher than I was expecting? When your services are installed / activated you’re assigned a billing cycle in our system. It usually takes from 30 minutes to 2 hours for an engineer to set up your services, depending on your home. Forum Member. Team Spirit can be cancelled at any time by providing 30 days’ notice. You’ll then be able to use your same old phone to make. S. How long does it take for Virgin Media engineer to visit? How Vodafone Broadband is installed depends on the speeds and plan you get. Aforementioned beauty of using a QuickStart self-install kit for nope extra cost will so it’s fast, easy and can save you building a £30 installation appointment. On average it can take 16 days to create your first bill, in which time you’ll have been receiving services from us. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. This means that you’ll get more speed than you could with DOCSIS. You might have to use microfilters to connect your landline phone as well as your broadband. then £38 a month. 4. TiVo. This promotion means you won’t pay the usual setup fee of £35. Fibre to the premises (FTTP), also known as ultrafast full fibre broadband, involves laying fibre optic cables directly from the broadband exchange right into your home. Major providers like AT&T Internet and Xfinity list phone numbers on their websites for you to call and order. 1. You can monitor your WiFi Pod’s (white) health, signal strength, and speeds using the Virgin Media Connect app. How long do Virgin Media take to answer a complaint?. If you want to know how fast your current broadband connection is, then take our quick broadband speed test. Whether you’ve already decided to cancel and want to know how to do it, you’re cancelling because you’re moving and our services aren’t available at your new address, or you’ve already booked your cancellation and need the next steps, here’s everything you need to know. QuickStart, set up and connections. Did any of you have this issue, and if so how long did this last?Need help installing Virgin Media broadband? Use our QuickStart self installation package for quicker broadband and internet set up. 2. How long does an upgrade take to activate? eden2. Discover the steps involved in setting up our high-speed fibre optic broadband services. I sense I'm stuck in some sort of automated workflow. Virgin TV’s powered by the same cable as our fibre broadband, so setup is simple. To install a new phone line, Sky will also charge you something in the region of £20. The Engineer installation should take between 30 minutes to 2 hours, depending on your subscribed services. However, in some cases it may take. Regards, Steven_L. PICK UP; CONTACT; Virgin broadband how long to install. The guarantee only applies when your Smart. They may take photos during their visit. For help tracking your order, contacting the courier or rescheduling your delivery, see our help guide. how long to successfully install broadband? The se. You can also redirect your emails from your old broadband address to a different address, and transfer across your. Step 4. on 18-05-2023 15:49. Phone. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband setup with the Virgin Media self-install. No setup fee is available on all bundles, broadband & phone, and broadband only packages. There may also be a £9. It doesnt have to go where the hole is tho. Your engineer will arrive at your chosen time on your chosen day. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. 01. If you have a gateway, move on to Step 3. If you've signed up for our standard broadband or standard fibre package and need an engineer to install a phone line, your broadband service will usually be switched on the same day as the installation. Leave it off for about 10 seconds. This activation process can vary depending on which type of Virgin broadband you have chosen. Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. This will give you a clearer idea of how long each. Your QuickStart pack will be delivered by courier within three working days (four days for Northern Ireland). Excludes Essential broadband customers. If you’re installing broadband, TV, and a phone line, the process. Virgin Fibre Areas only. There are boxes to pack, moving vans to hire and a load of bills and paperwork that you need to get organised before moving day. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. TV. Vodafone broadband is typically activated within 24 to 48 hours. Compare broadband, TV & phone deals from Virgin Media - one of the UK's fastest internet providers using its own cable broadband network. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. Unlimited usage. Virgin TV 360. If you are still waiting for your broadband to be activated after 48 hours, you should contact Vodafone customer service. Turn on the router, wait for the lights to configure correctly according to the instructions. Does it really take 2-3 weeks to get connected or are those just reference dates? Update: so I ended up choosing KPN. So it has taken a fair old time to get some infil work signed off (costs / planning / pre-construction work), looking at 6-7 months, and by the time the network is all setup and I can get the home install booked in (tee to home), looking at March / April, which takes us to upto around 8 months. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. You let your Service. If you’ve used a line checker and found out you need a line installed, it should be fairly simple. I worked at Virgin 2013 to 2018 when I was there any land apart from private or un adopted required a council permit for digging . Your My Virgin Media account gives you the access you need to manage your products, pay your bills and get support, making things so much simpler!At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. WiFi hotspots. £8p/m extra or included with Gig1 or Volt. How long will the QuickStart installation take me? WiFi Hub - 30 mins; Phone line - 5 mins; TV box - 15 mins; Or you may be quicker than average!At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. then it will only take about 10 minutes - 1 or 2 hours, depending if everything stays the same or not. If this is the case for you, contact TalkTalk to end the contract. You give us the right to connect. 1. You can do this online or over the phone, and you'll need to provide your postcode to check availability in your area. PAYG calls. I took out virginmedia broadband & phone line on the 20th January 2023 but I’ve not heard anything just the email I got Pre-documents saying starting on the 24th January, does it take time to change my number over (keeping old number) because its been nearly 3 weeks, I might give it another week might go back to plusnet Welcome to Virgin Media! This video will take you through installing your broadband, step by step. Then just connect your various devices to the dongle. Hey guys, I just got virgin 60mbs broadband installed last friday. 99 for a similar speed. Some broadband firms (notably TalkTalk) will liaise with Openreach to install a line on your behalf, usually. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. Team Spirit contract is separate to your Virgin Media Broadband and/or TV contract and is billed separately. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. It comes on an 18-month contract and you’ll have to pay a one-off setup fee so we can get you up and running. Do I have to sign for the equipment? Yes, but if you’re not available, someone aged 18 or over can instead. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. The work itself will likely take less than a day to. Phone line - 5 mins. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. (Image credit: Virgin Media) Virgin TV 360 also comes with a new voice-activated remote control which you can use to access apps, find tv shows and. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. Email. If you can get it, you should see the faster packages when you do a broadband comparison. Set up a guest network. £8p/m extra or included with Gig1 or Volt. You’ll have to pay the fees first and will then need to send a copy of your final Virgin Media bill along with your proof of payment to Sky in order to claim your £100 credit. Any other method normally takes 48 to 72 working hours, although can take a couple of days longer if they are really busy as the channels need to be added manually. This can take a good long while and may fail completely. How long does it take to receive a phone from Virgin Mobile? We offer shipping on online orders within 2 business days in select regions. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. Reply. If they are fed underground then fibre will also be underground. How long does it take for the speed upgrade to happen? If you was already a 02 customer you would have to bolt using the 02 app and can take 14 days. How long does it take for Google Fiber (internet only, no TV) to be setup? I am moving into an apartment complex in Southern California in 2 weeks that has Google Fiber available. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. No, don't cancel the BT account. - Virgin Media Community - 5325098 I have been waiting 10 weeks to have broadband installed in a. TalkTalk broadband requires a minimum of 14 days’ notice if you want to move your existing broadband deal to a new home. If you need to reschedule your install, you can do so by emailing or calling your Order Manager. If you have had a Cable service before. When it arrives, you’ll have 10 days from the delivery date to pick it up. We'll tell you how lang it takes, thing you'll need, and what toward expect. Once you've got your equipment home, you may need some help setting it all up. Plus, we won’t put up your prices mid-contract like other major providers. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. For service in Cantonese or Mandarin. Everything you need is posted to you. Then follow the instructions on screen to finish your set up. and Virgin stall have no idea when they might be able to connect. this porting should usually take place within 10 days of the install completing, or a bit longer if some issues arise. Ultrafast is an internet speed between 100. Connection times vary depending on whether there is an existing line at the property we can reconnect, or you need a new line. So you get to enjoy market-leading broadband at an unbeatable price. To find out how to do this, take a look at our modem support videos: If you have a black modem follow these instructions . BT have been doing this for. If you have an install date and other flats have VM install will take a short time depending on how they need to run the cable. Self-install Fastest average delivery: 4 days – not Sundays or UK Public Holidays. For modems, continue to Step 2. Locate your fiber network terminal. As predicted, my 'broadband' appointment date is just incrementing daily without anything seemingly happening. Virgin Media O2 has gazumped Sky by getting its internet TV platform to market first. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. Installation and activation time for BT. Ultrafast Full Fibre broadband will service your needs for decades to come. How long is my Contract for my Services? There is no set period unless you and Virgin Plus agree to a contract term of greater than one month (for example, 12 months) (a “Fixed Term”) for particular Services. Right now, you can get Virgin's 250Mb Broadband package for only £30 per month for 18 months. Installation Steps. Once your property is connected to our network, you can buy phone, tv, and broadband packages from your chosen Service Provider. Sky Broadband Gigafast, Ultrafast Plus and Full Fibre 100 are provided as standard using Full Fibre. Reply. No rubbish, no boxes, no furniture, no bikes and vehicles. Yes there is a faceplate roughly 1/2 inch thick that goes on the wall that houses an isolater. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Do Virgin Media have their own cables?. V6. ago. Hi @icarus69 . How to install Virgin Media broadband . on 09-02-2023 23:16. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. how long does virgin media take to recycle phone numbers and is it possible to call in and ask for the number back, my details are still associated with this. When Virgin Media was installed in my area I signed up on a deal including 200Mb broadband, weekend phone calls and maxi TV package for £45 but a year later when I tried to renew the cost for the same package plus anytime calls jumped up to £78 a month (18 month contract). Available on new activations. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. Perfect for streaming. 7. They’ll call you within five working days to welcome you, check your order details and explain the next steps. Here’s how: For iOS, tap the Connect to TV icon at the top right hand side of the screen. Together, you’ll arrange a date for your site survey – within 48 hours, if that suits you. Select the correct HDMI input for your box. 2. co. You can control your Virgin TV 360 box from your device with the TV Go app. How long do I need to sign up for? The contract term for HomeWorks is 30 day rolling. You have a legal right to these details. The first method is to visit the Virgin Media Site. A further five days will be needed to connect your broadband. Fast. Recent upgrades to the Virgin Media network to compete with FTTP have resulted in higher speeds. More visits - pixelation remedied - upgraded to Volt. Half a day!!! Get a grip. • Install future proof-technology, investing now for the next 50 years! • Huge capacity to allow all devices in a home to connect seamlessly and without compromise • Enabling consumers to have access to more fibre-broadband providers • Providing a new level of service with high-speed connectivity for download andSetting up your Vodafone broadband is easy and can be done in just a few simple steps. Virgin Media broadband customers, as well as those on other non-copper networks, will be able to switch more easily from April 2023 using new 'one touch switching' rules that will be brought in by telecoms regulator Ofcom. How long does Virgin Media installation take? It takes on average two weeks to get your connection up and running with Virgin Media. For modems, continue to Step 2. Virgin Media services are only available in eligible Virgin Media network areas. If intervention inside the home is required, our Internet technicians will provide equipment in boxes at the door and guide Members through the necessary steps over voice or video call directly from their service vehicle. Switching from a cable broadband provider, like Virgin Media? To make sure you don't lose your broadband service, only cancel your cable broadband service after NOW Broadband is up and running. We used to do between 7 and 10 a day!Virgin Media engineer installation. I'm considering having the phone,. Virgin has been able to speed up their network and bring faster speeds to their customers by upgrading to DOCSIS. Sky usually takes around two weeks to get a new broadband connection set up. 25 a month. Up to 3 WiFi Pods if needed. The engineers who came out often said that the install team had used the. On the day, we'll switch it on any time up to midnight and we'll do our best to make sure you don't lose service. Available on new activations. Plug the cables in. After we’ve installed your service, your Order Manager will be in touch again to make sure everything is working. How long after this happens does - 5377711. Totobyafrica97 • 4 yr. Need help installing Virgin Media broadband? Use our QuickStart self installation package for quicker broadband and internet set up. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. How long do I need to sign up for? The contract term for HomeWorks is 30 day rolling. 5/5. If this confuses you, then don’t worry. £25. last week I noticed a few blokes with virgin media/working with virgin media high vis jackets. It's available to 52% of households right now, with a target of. Regards, Daniel. This hole will typically be up to 1cm in diameter and often positioned near your front door. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). If our technician needs to. There are four main options and all are unlimited so there's no monthly usage cap. Big news. Step 2: Plug your DSL or cable modem into your router with an Ethernet cable. What you get in your QuickStart pack depends on what Virgin Media services you ordered. 2. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. The cable terminates on a box indoors wherever you want it, within reason. How to install Virgin Media broadband . They may take photos during their visit. WiFi hotspots. Never been a fan of Virgin Media. Make sure you have your account number and area reference. When moving home, you’ll probably have a long list of things to do. Each resident will need to arrange for their chosen service provider to install service in their apartment. Virgin Media is the only option we have for fast fibre optic cable internet and they have pushed our install dates out 3 ties within the last 2 months. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. If you’re on one of our 30 day rolling contracts, you’ll need to pay an additional one-off flexi fee of £45. You can get TV now. I've tried reaching the pre-install team through the normal Virgin phone line, but I got dropped when they tried to transfer my call after being on the phone for about an hour. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband. TERM AND RENEWAL . All you need to do is contact Virgin Media and explain what the issue is. 0 it says Pair WPS. TV box - 15 mins. No setup fee is available on all bundles, broadband & phone, and broadband only packages. How long does installation take? The installation process usually takes the engineer between 30 minutes and 2 hours, depending on what’s in your home and what you’ve ordered. Getting ready Here are a few things. On us. If you simply don’t need broadband any longer, then it’s a little more involved. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Charges for moving home with Sky. Available to Virgin Media residential broadband customers on M50 broadband or faster. This will reset the router to factory settings. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. The guarantee only applies when your Smart. How to switch broadband. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. As its using openreach ducts. Sky scores 1. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. Feel free to pause at other times, too! First, we need to get you activated. On the agreed activation date, plug your router into the master phone socket using the cables provided. If you're having problems joining O2 or applying your data boost, you can contact O2 . You'll see this icon when we think it'd be helpful for you to pause the video. Joining in. If you rent your property that you have the landlord's permission for us to drill a small hole on the inside and outside of the building. Plug the other end of that telephone cable and connect it to the back of the modem/router provided. You can now save on Virgin Broadband’s amazing M125 package as part of its pre-Black Friday deals. Your provider can arrange an engineer’s visit for you. For Android, go the main menu > Guide > My Shows > Manage > Info > Remote Control; If you have the Virgin TV TiVo or V6 box, you can use the Virgin TV Control app to do this instead. Firstly, you'll need to order your Vodafone broadband package. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Once you’ve placed your order. There’s normally a £35 set-up fee for cable broadband with a wait of around 2 weeks for an engineer visit (dependent on the availability of engineers in your area). Simply set up a 360 Mini box in each of the rooms you'd like to have Virgin TV. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Apps and extras. During this time, an engineer will come to visit your property. Troubleshooting, managing your account, billing and much more. Molly I have been pedalled all of those lies and excuses for 10 weeks I know more about your internal operations than your operatives All I - 53250983. Use a paperclip to press and hold the button for at least 10 seconds until lights flash. Please be aware that the service may take up to 48 hours to fully stabilise. Find out how to do it yourself, or how to get one of our engineers to help. Keep in mind Even if you have a phone socket in your home, you might still need an engineer visit to get your line up and running. For customers needing new cables installed, the wait will depend on engineer availability in your area. I've had issues with my broadband ever since it was installed over 10 years ago. Step 3: If possible, place your router or gateway in a centrally located part of your home so the Wi-Fi signal can travel better. Most Virgin Media customers will receive a Hub 3 router. 22 Voice ControlVirgin Media is one company that has been putting the money up to install and maintain its own broadband network across the UK. 3. Is it taking a while to activate your network?looks like it will be a FTTP install going on your street instead of the more common coax install by Virgin. Next, wait for the SIM to connect to the Virgin Mobile network. Step 3: Plug in your Virgin Media Hub on the go-live date. If you’re thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Discover how Virgin Media services are installed. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. 1. Virgin Stream hub offering money-back for. Excludes broadband faults and broadband network outages. Virgin Media services are only available in eligible Virgin Media network areas. At least 30Mbps download speeds in every room or £100 one-off credit. £35 setup fee applies*. On the website it says you must book a slot no more than 10 days away. Install your Boosters. Plusnet comes in quite a bit cheaper than BT. Call us on 0800 082 0770. With a landline: 14 days. These are arrival timeslots. Virgin Media Essential Broadband offers average download speeds of 15Mbps for £12. During this time your phone won’t work for around 10 minutes, but the engineer will let you know in advance. For an incredible £26. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. Then follow the instructions on screen to finish your set up. It's a 15cm x 13cm external junction box that we install on the outside of your property which connects the property to the Openreach fibre network. 0 out of 5. On the day, we'll switch it on any time up to midnight and we'll do our best to make sure you don't lose service. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. But if none of the flats have VM they may have to get VM to a point outside the flat from where they run the cable into the flat. Its different packages include: M50 (54Mb) M100 (108Mb) M200(213Mb) M350 (362Mb) M500 (516Mb) Gig1 (1130Mb)What To Know. Email. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. £70 Gift Card. Call, chat or visit a Virgin Plus store to get this offer. Make sure you have your account number and area reference. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. In order to install your own fiber internet, you first need to have an optical network terminal (ONT), also called a fiber network terminal or fiber jack, in your home connecting you to your provider’s network. 0 Kudos. But new customers will automatically receive the new TV 360 service by taking out one of Virgin Media’s TV and broadband packages. How to cancel your Virgin Media contract. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. This includes the time it takes to order the equipment and have it delivered, as well as the time needed to set up the service. Virgin Media offers an Essential broadband package to customers who receive Universal Credit or other forms of government financial help. Whilst we're not able to expedite things, I'm happy to take a look at things for you to have the latest update. Solved: Hi, On Friday I signed up for a broadband contract for my new home and was surprised to get a phone call this morning from an - 5171702. On or about the 12 May 2010, you installed a cable leading to my next door neighbour’s property (). Leave it off for about 10 seconds. Virgin Media lists the following options for cancelling your contract: Phone: Call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone. The issue predominantly, but not. Broadband speed. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. Stream from Virgin Media. Full Fibre 900: 900Mbps download, 110Mbps upload. Hub 3 has everything required to serve up to 516Mbps. 15 mins. Get ready. I have no issues with Virgin about the challenges of getting council approval to undergo construction work outside my property, but every time I call the pre-installation team, they have very. The main handset that you have would need to be plugged into the hub and any other handset could be plugged into an extension, you wouldn't need another adaptor to do this. No setup fee is available on all bundles, broadband & phone, and broadband only packages.